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The it'S prompt model

14 days to prove it. For free.

No long sales cycles. No 6-month contracts on faith. We run your support queue for two weeks, hand you the metrics, and let the numbers make the case — every step below is exactly what happens.

Day by day

The week-by-week breakdown

Days 1–7

Week 1 — We take the queue

  • Days 1-3: Onboarding — tool access, process handoff, brand voice training
  • Days 4-7: Live work with oversight and in-flight training
  • Daily reporting starts immediately
  • First real metrics visible by Day 7
Days 8–14

Week 2 — Metrics, not promises

  • Semi-independent work, spot-checked for quality
  • Weekly performance debrief (Friday call)
  • Full metrics review compiled
  • Friday: results presented + contract decision
Day 15+

Week 3 — Sign or part ways

  • If signed: contract begins, ₹60K/month paid service starts
  • If not signed: clean exit, zero ongoing cost
  • No gray area, no dragging it out
What we measure

Metrics we track — daily, not quarterly

Every pilot is judged on the same five numbers. No vanity metrics, no cherry-picked wins.

Response TimeTarget: 2 hours
SLA ComplianceTarget: 95%+
First-Contact ResolutionTarget: 80%+
Customer Satisfaction (CSAT)Target: 4.0+ / 5.0
Quality Score (manual audit)Target: 95%+
Friday of Week 2

The close — no gray area

We present the metrics

Before/after comparison, straight from the dashboard — not a sales deck.

You review the data

Take it to your team. Ask questions. Compare it to what you had before.

Binary decision

Sign the contract, or part ways. No dragging it out, no "let's circle back."

If you sign

  • ₹60K/month per agent
  • 2-hour response SLA commitment, contractually
  • 3-month minimum, then month-to-month
  • 30-day termination clause after month 3

If you don't

  • You owe us nothing
  • We hand back full access and documentation
  • No hard feelings, no exit fees
  • We ask what we could've done better — genuinely
For you

Why this model works — for the prospect

  • Zero risk — the pilot is genuinely free
  • See real results before committing a rupee
  • Easy to walk away if it's not working
For us

Why this model works — for it'S prompt

  • Proves our capability fast, without a sales pitch
  • Builds real partnerships — only committed customers sign
  • No long sales cycle eating everyone's time
Questions

Pilot FAQ

Rare, but possible — usually when your ticket volume is seasonal or unusually low during the pilot window. We'll flag it early and extend by a few days rather than judge you on an unrepresentative sample.
Yes. If your volume clearly needs more than one agent, we'll say so upfront and structure the pilot around the real team size rather than starting undersized.
We tell you before the pilot starts, not during it. Part of onboarding is an honest volume/complexity check — if it's outside what we do well, we'll say so.
Yes, though Monday starts are cleaner for weekly reporting cadence. We'll work with your timeline either way.

Ready to try it?

2-week free pilot. No commitment. Let's start Monday.

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