Last updated: September 2026
This is placeholder legal content generated for the initial build of this site. Have it reviewed by a qualified lawyer before this site goes live — it is not a substitute for legal advice.
When you submit a form on this site (contact, audit request, or newsletter signup), we collect the information you provide directly: your name, company name, email address, phone number (if given), and any details about your support operations you choose to share.
We use the information you submit to respond to your inquiry, evaluate fit for a support pilot, and communicate with you about our services. We do not sell your information to third parties.
If you engage us for a support pilot, our agents will access customer data within your own systems (Shopify, your helpdesk, etc.) strictly to perform support work on your behalf, under access you control and can revoke at any time.
This site may use basic analytics tools to understand traffic and improve content. No sensitive personal data is collected via analytics.
You may request access to, correction of, or deletion of any information you've submitted to us by emailing mayur.malani@itsprompt.com.
Questions about this policy can be sent to mayur.malani@itsprompt.com.