Home How It Works Expertise Case Studies Pricing About FAQ
Contact Start Free Pilot
No "contact us for pricing"

Transparent pricing. No surprises.

We're not hiding behind a sales call. Here's exactly what it costs and exactly what you get.

Per agent / month

₹60,000 – ₹70,000

One dedicated, trained agent working exclusively on your queue.

  • Dedicated support agent (not rotating)
  • 2-hour response SLA guarantee
  • 95%+ SLA compliance target
  • Daily reporting & metrics dashboard
  • Weekly performance calls
  • Full onboarding & brand training
  • Access to your Shopify + helpdesk tools
The pilot

FREE for 2 weeks

We invest real team time and real cost — you invest nothing.

  • Full-service pilot on your actual queue
  • Same SLA targets as a paid engagement
  • Daily metrics from day one
  • Zero obligation to continue
Start your free pilot
Contract terms

Simple terms, spelled out upfront

No lock-in fear. No auto-renew traps.

Months 1–3

₹60K/month per agent, 3-month minimum commitment.

Month 4+

Same rate, month-to-month. Cancel anytime with 30 days' notice.

Scaling up

+₹60K/month per additional agent — add capacity in days, not months.

See your numbers

Quick ROI calculator

Rough numbers to compare hiring internally vs. working with us. Not a quote — just a starting point.

Estimates only, based on average fully-loaded internal-hire costs and a rough chargeback-risk model. Your custom quote may differ.

Estimated monthly comparison

Hiring internally (est.)₹0
it'S prompt (est.)₹0
Net difference
Est. chargeback risk at current response time₹0
Get a custom quote
Full transparency

Why we charge what we charge

No inflated margins hidden behind vague "enterprise pricing." Here's the actual breakdown.

Real agent salary₹15–20K
Tools, benefits, overhead₹6–8K
Our margin (ops, QA, growth)₹36–39K

Compare: hiring internally runs ₹35–50K/month all-in for a generalist who still needs 3 months of training. We charge ₹60–70K but you get a specialist, trained, live in 2 weeks — with us managing performance so you don't have to.

Pricing questions

Frequently asked

For multi-agent teams (3+) we can talk volume pricing. For single-agent engagements, ₹60-70K is the honest number — we'd rather hold the line than inflate it and "discount" later.
Talk to us — for lower-volume brands we can scope a part-time or shared-agent arrangement during the pilot conversation.
No. Onboarding is included in the pilot and in the monthly rate.
You move to month-to-month at the same rate, cancel anytime with 30 days' notice.
The 3-month minimum is the one firm commitment we ask for — it's what makes the free 2-week pilot possible. Outside of that, terms are flexible; talk to us if something's genuinely not working.

Get a custom quote

Tell us your volume and current setup — we'll tell you exactly what it'd look like.